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SHIPPING
The best quality Robot Vacuums shipped across Australia, fast and for free!
At ButlerMe, we are committed to delivering the best quality hoverboards to our customers across Australia. All orders are dispatched within 24 hours from our Sydney location, ensuring that our customers receive their robot vacuums as quickly as possible. We partner with trusted courier services to ensure fast and reliable delivery to all locations across Australia.
FREE SHIPPING ON ALL ORDERS
We extend free shipping on all orders, with delivery durations spanning 1-7 days based on your location. Major city deliveries are usually faster, with an estimated arrival of 1-4 days, while rural areas may encounter longer delivery times.
Please acknowledge that delivery schedules might be impacted by unforeseen factors like adverse weather or courier hold-ups. We aren't accountable for any delays, but rest assured, we endeavor to get your robot vacuum to you swiftly.
At ButlerMe, we exercise meticulous care to ensure your robot vacuum is securely packaged and reaches you in impeccable condition. If there's any dissatisfaction with your order, do contact us and we'll strive to aid you. We're grateful for your preference for ButlerMe, and are keen on delivering your robot vacuum to you promptly.
We ship from Sydney!
We take immense pride in offering top-tier robot vacuums to our valued Australian customers, shipped straight from our Sydney facilities. When you order a robot vacuum from us, you're investing in a gadget that stands out for its cleaning efficiency, smart technology, and durability, having undergone thorough testing to meet the high-quality standards you'd expect.
Understanding that ease of use and reliable customer support are paramount when it comes to robot vacuums, we've ensured that our products come with intuitive controls and a dedicated support team ready to assist you with any inquiries. Say goodbye to the hassle of manual cleaning; ButlerMe’s robot vacuums are designed to provide a superior, hassle-free cleaning experience.
Shipping from our Sydney hub not only reflects our local commitment but also facilitates quicker delivery times compared to international sellers. You won't have to deal with customs delays or extended shipping timelines. Our goal is to get your life simplified with our smart cleaning technology as swiftly as possible.
Estimated Standard Shipping Times for each state
New South Wales
2 - 5 Days
Western Australia
2 - 7 Days
Victoria
2 - 5 Days
Queensland
2 - 5 Days
Northern Territory
2 - 7 Days
Southern Australia
2 - 7 Days
Tasmania
2 - 7 Days
Estimated Express Shipping Times for each state
New South Wales
1 - 3 Days
Western Australia
1 - 3 Days
Victoria
1 - 3 Days
Queensland
1 - 3 Days
Northern Territory
1 - 3 Days
Southern Australia
1 - 3 Days
Tasmania
` - 3 Days
FREE SHIPPING AUSTRALIA-WIDE
We offer free standard shipping on all orders. With this free standard shipping service, your robot vacuum will arrive in 4-7 days.
Australia Post Partner
We're proud to be partnered with Australia Post to offer fast & reliable shipping. We ship to all major cities as well as all rural areas.
REAL STOCK IN SYDNEY
All our stock is housed in our Sydney facility, ready for dispatch within 24 hours directly to your doorstep
ButlerMe’s commitment: Lifetime support service and 1-year warranty
At ButlerMe, we vouch for the quality of our products and are devoted to delivering an exceptional customer experience. We provide a 1-year warranty on all of our robot vacuums, instilling confidence that you are protected against any defects or malfunctions.
Our warranty encompasses any manufacturer defects that may arise within the first year of purchase, and we’ll either replace or repair your robot vacuum at no additional charge. Our team is committed to rendering top-notch customer service, and we are at your disposal 24/7 to address any questions or concerns you may have. Our track record in customer satisfaction speaks volumes, and we are positive that you'll be pleased with your purchase from us.
Terms & Conditions for Shipping:
1. All Shipping times are estimates. Delivery times may vary depending on your location & the courier company. Once dispatched we do not hold any responsibility for the shipping time. If delays occur then contact the courier company directly.
2. We can not be held responsible for any delays caused by the courier company (including express shipping) and we will not offer discounts or refunds.
3. Once the item is dispatched you will receive the tracking information and a link via email.
4. You are responsible to enter the right address. If you fail to do so and the parcel was already dispatched we can not offer you a refund and you're charged for the full amount.
5. If the item is returned to sender at the customers fault a flat rate of $15 is applied to reship your parcel.
6. All orders have standard free shipping unless otherwise noted.
7. If a parcel is lost by the courier company we will reship your order for no extra charge.
8. If a parcel is lost contact us at support@butlerme.com.au as soon as you find out. Also contact the couriers company and explain that your parcel is missing. Most parcels are not actually lost and turn up again. Once determined that the parcel is lost we will reship a new product for free within 48 hours.
9. All Express Shipping orders are dispatched within 24 hours. The delivery time frame stated at checkout starts after the initial 24 hours until dispatch.
10. All Standard Shipping are dispatched within 48 business hours.
11. In the unlikely event of an item arriving damaged: Take a photo of the outer box, shipping label, the box the item arrived in and send it via email to our customer service. We will reship a new item for free.
12. Our normal shipping times are 1 - 7 days depending on your location. Generally deliveries to major cities is always quick (1 - 4 Days) while delivery times to rural areas can take a little bit longer (4 - 6 Days). We can't be held responsible for any delays, thank you for your understanding.
FREE SHIPPING
Enjoy Free Shipping
with every order.
Stock in Sydney
Our warehouse resides in Sydney so we can offer shipping times as short as 1-3 days.
1-year warranty
Our robot vacuums come with a 12-month no-questions-asked warranty.
100% Australian-owned
Our Sydney-based business brings the latest cleaning technology innovations to simplify your daily routine.